Monitor your “self-talk”—or tame your internal monologue.
Expand your emotional vocabulary. Put feelings into words with one new word a day.
Improve your awareness of body language—read your own and that of others.
Practice self-evaluation—and reflection. After each interaction with clients, ask yourself: What surprised you? What impressed you? What moved you?
Practice mindfulness to improve your sense of presence.
Spend three minutes a day in total silence.
Keep an observation journal and write down the things you notice.
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